Shipping Policy

All orders are sent the following working day.

UK orders are received withing 1 to 2 days, but please allow up to 5 working days before contacting us.

International orders(all orders outside the UK), tend to be received within 1 to 2 weeks, but can take up to 3 weeks to arrive.

It is your responsibility to check your country's regulations when ordering. You are responsible for customs/taxes and other related fees.

Due to the nature of our products, we do not have a return policy.

 

What about taxes, duties and customs clearance?

Pouch time cannot provide information about import and customs regulations in the destination country. As the person ordering the products, you are responsible for knowing and understanding the import and customs regulations applicable to Swedish snus and other smokeless nicotine products in the country of destination and any rules relating to payment of duties/fees/taxes that may be imposed. It is the buyer's responsibility to pay any applicable taxes and duties associated with purchases made from this site.